Products related to Customer-centric:
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Dynamics 365 Customer Service Enterprise (NCE)
Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️
Price: 771.07 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Professional (NCE)
Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)
Price: 409.01 £ | Shipping*: 0.00 £ -
Plantronics EncorePro HW520 Customer Service Headset Binaural
Part of the EncorePro 500 series, the HW520 Customer Service Headset is a next-generation headset for call centres and offices. The design is both lightweight for comfort and robust for durability, cutting down on replacement costs. Soft-cushioned
Price: 84.80 £ | Shipping*: 0.00 £ -
Plantronics EncorePro HW510 Customer Service Headset Monaural
Part of the EncorePro 500 series, the HW510 Customer Service Headset is a next-generation headset for call centres and offices. The design is both lightweight for comfort and robust for durability, cutting down on replacement costs. Soft-cushioned
Price: 80.81 £ | Shipping*: 0.00 £
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Is it a business customer or a private customer?
To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.
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What girl-centric movies are similar to Wild Child and The Kissing Booth?
Movies similar to "Wild Child" and "The Kissing Booth" that are girl-centric include "Mean Girls," "Clueless," and "To All the Boys I've Loved Before." These movies also focus on teenage girls navigating friendships, relationships, and self-discovery. They all have elements of romance, humor, and coming-of-age themes that appeal to a similar audience.
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Is it a business customer or not?
To determine if a customer is a business customer or not, you can look at several factors. First, check if the customer is purchasing products or services for personal use or for business purposes. If the customer is buying in bulk, making frequent purchases, or requesting specific business-related features or services, they are likely a business customer. Additionally, if the customer provides a business name, tax ID, or other business-related information, it is a strong indicator that they are a business customer.
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What is Apple's customer support, not the customer service?
Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.
Similar search terms for Customer-centric:
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Twinings Customer Favourites Variety Pack 230s NWT2062
Twinings Favourites Variety Pack Pack of 230 F14907 Twinings Favourites Variety Pack 230 Pack F14907Enjoy a cup of tea from this favourite selection pack from Twinings choosing from the both traditional and fruity flavours including Pure Peppermint,
Price: 46.60 £ | Shipping*: 7.19 £ -
Epson Fuser Unit Customer Maintenance Parts 50k
Original Laser printing 1 pc(s) Features Country of origin China Product colour Black Quantity per pack 1 pc(s) Compatibility AcuLaser CX29NFAcuLaser CX29DNF Brand compatibility Epson Type Original Packaging data Package weight 1.72 g Package height 225 mm Package depth 480 mm Package width 215 mm Other features Print technology Laser printing Logistics data Products per pallet 24 pc(s) Pallet gross height 117 cm Pallet gross length 120 cm Pallet gross width 80 cm Products per pallet layer 4 pc(s) Products per pallet layer (UK) 6 pc(s) Products per pallet (UK) 36 pc(s) Pallet length (UK) 120 cm Pallet width (UK) 100 cm Pallet height (UK) 117 cm Harmonized System (HS) code 84439990
Price: 102.24 £ | Shipping*: 0.00 £ -
LG AN960H 55 Inch 3840 x 2160 Pixels 4K Ultra HD OLED HDMI Pro Centric
LG Hospitality TV is unique thanks to self-lit technology. Millions of OLED pixels come together to deliver the next level of TV. Enjoy the deep black, rich colours and vivid picture quality.ProCentric Cloud improves the usability of enterprises CMS
Price: 909.43 £ | Shipping*: 0.00 £ -
Microsoft Dynamics 365 Business Central Customer relationship management (CRM) 3 year(s)
Customer relationship management (CRM) Software type: License 3 year(s) Shape the future of your businessConnect your teams, processes, and data across your entire org to create exceptional customer experiences and operational agility.Put AI to workBe more efficient with Microsoft Copilot for Dynamics 365—built-in AI-powered experiences available for select licenses at no additional cost.Bring data togetherGet a complete picture of your entire business by connecting and accessing organizational data from hundreds of sources.Increase productivityCollaborate and be more productive by sharing information and insights in the tools you work in—including Microsoft Teams and Microsoft 365.Adapt to what’s nextQuickly modify processes to respond to changing needs by bringing the low-code tools of Microsoft Power Platform together with Dynamics 365. License License term in years 3 year(s) Software type License Type Customer relationship management (CRM) System requirements Windows operating systems supported Yes
Price: 37.99 £ | Shipping*: 0.00 £
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Are there differences between customer service and factory customer service?
Yes, there are differences between customer service and factory customer service. Customer service typically refers to the support and assistance provided to customers before, during, and after a purchase, while factory customer service specifically focuses on addressing issues related to the manufacturing and production of products. Factory customer service may involve handling inquiries about product specifications, quality control, and production timelines, whereas general customer service may involve addressing a wider range of issues such as billing, returns, and general product information. Additionally, factory customer service may require specialized knowledge about the manufacturing process and technical aspects of the products being produced.
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Can I use Amazon Business as a private customer?
No, Amazon Business is designed specifically for businesses, organizations, and their employees. It offers business-specific features and benefits such as business pricing, quantity discounts, tax-exempt purchasing, and more. Private customers can continue to use the regular Amazon website for their personal shopping needs.
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Is customer service reliable?
Customer service reliability can vary depending on the company or organization. Some businesses prioritize excellent customer service and have reliable systems in place to address customer needs promptly and effectively. However, other companies may struggle with providing consistent and reliable customer service due to factors such as understaffing, lack of training, or inefficient processes. It is important for customers to research and read reviews to gauge the reliability of customer service before engaging with a company.
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Is the customer dishonest?
I cannot determine if the customer is dishonest without more information or evidence. It is important to approach each situation with an open mind and gather all relevant facts before making a judgment. If there are concerns about the customer's honesty, it may be helpful to gather more information and communicate openly with the customer to address any issues.
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